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Fact-based comparison

Guardy Bot vs Ticket Tool: Free Claiming, AI & Pricing

Guardy Bot vs Ticket Tool (tickettool.xyz): free ticket claiming, response targets and reports, Ticket AI, every module free, and Premium at $6.99 vs $8.

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The short answer

Guardy Bot vs Ticket Tool

We make Guardy Bot, so we check every fact against each bot's own pages and date it. Here is why to pick Guardy Bot, and when the other bot still fits.

Guardy Bot

Choose Guardy Bot if…

  • you want staff to claim, assign and transfer tickets without paying
  • you want queues, response targets and reports that keep support on time
  • you want Ticket AI on Premium to draft replies and summarise closed tickets
  • you want tickets plus moderation, leveling and AI Shield in one bot

Ticket Tool

Ticket Tool may fit if…

  • you need many ticket panels on the free plan
  • you want a dedicated ticket bot and nothing else

PricePrice in one line: Guardy Bot Premium is $6.99 a month or $59 a year, less than Ticket Tool's $8 a month or $66 a year (per its FAQ, checked 27 September 2026). Lifetime is $99.99 once.

Row by row

Where each bot is ahead.

Colour marks a clear price, limit or feature difference: green where Guardy Bot is ahead, orange where Ticket Tool is. Rows that depend on your server have no winner. Sources are in the evidence log below.

Guardy Bot and Ticket Tool capability comparison
CapabilityGuardy BotTicket Tool
PriceGuardy Bot aheadPremium $6.99 a month or $59 a year per server$8 a month or $66 a year, per its official FAQ
Free planTicket Tool aheadEvery module free, Tickets included: 1 ticket panel, 1 staff team and 10 open ticketsUnlimited panels and transcript generation; 10 tickets a minute
AI moderationGuardy Bot aheadAI Shield on every plan, Free included: an opt-in AI scam and spam filterNone found; Ticket Tool is a ticket bot
Lifetime optionGuardy Bot ahead$99.99 once per serverNo lifetime plan in the official FAQ
Staff claimingGuardy Bot aheadClaim, assign and transfer free, so every ticket has an ownerPremium only, per its official FAQ
Ticket AIGuardy Bot aheadPremium: drafts staff replies, answers from each panel's FAQ, and writes a closing summary on panels with Ticket AI onNone found on the pages checked
Intake formsEvenUp to 25 form questions per server on Free, up to five fields per ticket formUp to 5 questions per form
Support workflowDepends on youTeams, queues, ownership, priority, response targets, automation and reports, in one dashboardPanels with buttons or dropdowns, categories, permissions, logging and automation
TranscriptsEvenPrivate HTML transcripts and JSON records, kept 30 days on FreeTranscript generation listed on the free Standard card

Head to head

Where the difference shows.

The questions that decide it, side by side. Every Ticket Tool fact comes from its own pages and is dated in the evidence log.

Claiming: free on Guardy Bot, Premium on Ticket Tool

A small team needs to know who is handling which ticket from day one, not after an upgrade.

Guardy Bot

Claim, assign and transfer on Free

  • Staff claim, assign, transfer, prioritise, tag and close tickets in Discord
  • The dashboard keeps queues and records connected

Ticket Tool

Premium only

  • Its official FAQ describes claiming as exclusive to Premium

Tickets: a full support desk on Free

From the first question to the closing transcript, every ticket reaches the right team and stays on track.

Guardy Bot

Built for support teams

  • Panels, staff teams and intake forms route each ticket to the right people
  • Private channels or threads, private categories and attachment scanning
  • Queues for unassigned, waiting and breached work, response targets and automation
  • HTML transcripts, JSON records and support reports

Ticket Tool

Panels, categories and automation

  • Panels with buttons or dropdowns, permissions, transcripts and logging
  • Up to 5 questions per form

Ticket AI: replies drafted, common questions answered

On Premium, AI handles the repetitive part so staff can focus on the hard tickets.

Guardy Bot

Ticket AI on Premium

  • Drafts the next staff reply from the conversation
  • Answers common questions from each panel's FAQ
  • Adds a closing summary to the transcript on panels with Ticket AI on
  • Runs on the server's monthly AI credits: 1,500 on Premium

Ticket Tool

None found

  • No ticket AI on the pages checked

Beyond tickets: the rest of the server in one bot

Support, safety and community in one dashboard, instead of a bot for each.

Guardy Bot

Every module on Free

  • Moderation with numbered cases, the join gate, anti-nuke alerts and panic mode
  • AI Shield and Ask Guardy on every plan, Free included
  • Tickets on Free: 1 panel, 1 staff team, 10 open tickets; Premium raises them to 25, 25 and 500

Ticket Tool

A dedicated ticket bot

  • Unlimited panels and transcript generation on Free
  • 10 tickets a minute on Free

Price: less than Ticket Tool, monthly and yearly

Prices checked on 27 September 2026. Confirm the final price at checkout.

Guardy Bot

$6.99 a month or $59 a year

  • Claiming already free, before you pay
  • Pay monthly, yearly, or once
  • Lifetime: $99.99 once per server

Ticket Tool

$8 a month or $66 a year

  • Claiming needs Premium
  • No lifetime plan in the official FAQ

Guardy Bot or Ticket Tool: the verdict

If you run support with a team, choose Guardy Bot. Staff claim, assign and transfer tickets on Free, and Tickets adds staff teams, intake forms, response targets, automation, transcripts and reports. On Premium, Ticket AI drafts replies and summarises closed tickets. Moderation, AI Shield, levels and every other module run in the same bot, and Premium costs less: $6.99 a month or $59 a year against Ticket Tool’s $8 or $66.

Choose Ticket Tool if you need many free ticket panels or want a ticket-only bot.

Continue the research

Guardy Bot vs Ticket Tool

Quick answers.

Short, sourced answers to the questions people ask before choosing between Guardy Bot and Ticket Tool.

01How much is Ticket Tool Premium?

Ticket Tool's official FAQ says Premium is $8 a month or $66 a year. Its EUR page showed €6.97 a month. Guardy Bot Premium costs less: $6.99 a month or $59 a year, with a $99.99 Lifetime option.

02Can staff claim tickets for free in Ticket Tool?

No. Ticket Tool's FAQ describes claiming as exclusive to Premium. Guardy Bot lets staff claim, assign and transfer tickets on Free.

03Is this Ticket Tool the same as ticket-tool.app?

No. Guardy Bot publishes this commercial comparison of Ticket Tool at tickettool.xyz, the Discord ticket bot, not ticket-tool.app, which is a different product.

04Does Guardy Bot have AI for tickets?

Yes, on Premium. Ticket AI drafts staff replies from the conversation, answers from each panel's FAQ, and, on panels with Ticket AI switched on, adds a closing summary to the transcript. It uses the server's monthly AI credits. AI Shield and Ask Guardy are on every plan, Free included.

05Which has more free ticket panels?

Ticket Tool is the better fit if you need many free panels: its Standard card lists unlimited panels. Guardy Bot Free includes one panel with free claiming and every other module, and Premium raises panels to 25.

Ready when you are

See the difference in your own server.

Set up Guardy Bot, try the modules you need, and decide with the real thing in front of you.

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